Privacy Policy for DigitalSantal
At https://DigitalSantal.com (referred to as "DigitalSantal", "we", "us", or "our"), accessible from https://DigitalSantal.com, one of our main priorities is the privacy of our visitors and customers. This Privacy Policy document outlines the types of personal information collected, recorded, and processed by Digital Santal and how we use and protect it.
If you have additional questions or require more information about our Privacy Policy, please do not hesitate to contact us at +91 7584030778 or via WhatsApp.
Consent
By using our website, ordering our digital products via WhatsApp (Loops, Sample Packs, Rhythm Packs, Break Packs, Octapad Patches, Voice Tags), or subscribing to our services on the website (DJ Voice Maker / DJ Name Mixer), you hereby consent to our Privacy Policy and agree to its terms.
Information We Collect
We collect personal information to process your orders, deliver digital products, activate subscription access, and provide customer support. The information we collect includes:
- Personal Details: Name, Email Address, and Mobile / WhatsApp Number provided during WhatsApp ordering, account registration, or customer support queries.
- Order & Subscription Information: Details regarding digital products ordered via WhatsApp (Loops, Sample Packs, Rhythm Packs, Break Packs, Octapad Patches, Voice Tags) and subscription plans activated on our website (DJ Voice Maker / DJ Name Mixer).
- WhatsApp Communication Data: Mobile numbers and chat interactions used to share payment QR codes/UPI, send digital files directly, share order confirmations, and deliver support via WhatsApp.
- Payment Details: Website subscription payments are processed securely through our payment gateway partners (e.g., Razorpay). For WhatsApp digital product orders, payments are processed via direct UPI or QR Code. We do not store your credit/debit card numbers or banking passwords on our servers.
Payment Processing (Razorpay & WhatsApp UPI)
We use third-party payment gateways, specifically Razorpay, to process subscription transactions on https://DigitalSantal.com (UPI, Credit/Debit Cards, Net Banking, Wallets). When you subscribe on our website, your payment information is encrypted and transmitted directly to Razorpay in a secure manner.
Razorpay adheres to the security standards set by PCI-DSS as managed by the PCI Security Standards Council. You may review Razorpay's Privacy Policy at https://razorpay.com/privacy/.
For digital products ordered directly via WhatsApp, payment details such as official UPI IDs or QR Codes are provided within the WhatsApp chat.
How We Use Your Information
We use the information we collect in various ways, including to:
- Deliver purchased digital products (Loops, Sample Packs, Break Packs, Octapad Patches, Voice Tags) directly inside WhatsApp upon payment verification.
- Instantly activate and manage your DJ Voice Maker and DJ Name Mixer subscription accounts (with no auto-renewal).
- Process payments securely through Razorpay or direct WhatsApp UPI/QR Code.
- Provide customer support via Phone or WhatsApp (+91 7584030778).
- Improve, personalize, and expand our website features and services.
- Understand and analyze how visitors use our website.
- Prevent fraudulent transactions and enhance site security.
Log Files
https://DigitalSantal.com follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and number of clicks. These are not linked to any personally identifiable information. The purpose is for analyzing trends, administering the site, tracking user movement, and gathering demographic information.
Cookies and Third-Party Advertising
Like any other website, https://DigitalSantal.com uses "cookies" to store information including visitors' preferences and pages accessed on the site. Google is a third-party vendor on our site and uses DART cookies to serve ads based upon visits to https://DigitalSantal.com. Visitors may choose to decline the use of DART cookies by visiting the Google Ad and Content Network Privacy Policy at https://policies.google.com/technologies/ads.
Third-Party Privacy Policies
Digital Santal's Privacy Policy does not apply to other advertisers or third-party websites. We advise you to consult the respective Privacy Policies of third-party servers (such as Razorpay, WhatsApp, or Google) for detailed information regarding their data practices.
You can choose to disable cookies through your individual browser options. Detailed information about cookie management can be found at your browser's respective website.
Data Protection Rights
We take appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. You have the right to request access to, correction of, or deletion of your personal data stored with us. If you wish to exercise any of these rights, please contact us via WhatsApp or Phone at +91 7584030778.
Children's Information
https://DigitalSantal.com does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you believe your child has provided such information on our website, please contact us immediately so we can promptly remove it from our records.
Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us:
- Phone / WhatsApp: +91 7584030778
- Website: https://DigitalSantal.com
